Frequently Asked Questions

CLUTCHYS is an online store focused on practical car interior organisation and care products for customers in Australia.

You can browse products currently available from our Shop . Please review the individual product page for information relevant to a particular item before ordering.

Contact us as soon as possible at support@clutchys.shop . We will check the order status and try to assist where reasonably possible. Changes cannot be guaranteed once processing or dispatch preparation has progressed.

CLUTCHYS currently ships to addresses within Australia.

Orders are dispatched using Australia Post.

Orders are normally prepared for dispatch within 1–2 business days.

Standard Australia Post transit generally takes approximately 2–6 business days after dispatch. This is an estimate and not a guaranteed delivery date.

Standard shipping within Australia is A$9.95. Free standard shipping is available on qualifying orders of A$80 or more.

Full delivery information is available in our Shipping Policy .

Where tracking is available, tracking information is provided after dispatch. You can find additional information on our Track Your Order page.

CLUTCHYS prices are displayed in Australian Dollars (AUD).

CLUTCHYS uses Stripe for online payment processing. The payment options actually available for your purchase are displayed during checkout.

More information is available in our Payment Policy .

Check the payment details entered at checkout and any message provided by your payment provider. In some circumstances, you may need to contact your bank or payment provider directly.

Eligible change-of-mind returns can be requested within 30 days of delivery, subject to the applicable return conditions.

Please read our Returns & Refunds Policy before sending an item back.

No. Please contact us first so we can review the request and provide the appropriate return instructions where applicable.

Email support@clutchys.shop with your order number and a description of the issue. Where relevant, clear photographs can help us assess the matter.

Your rights under Australian Consumer Law are not limited by our voluntary change-of-mind return arrangement.

Check the individual product page before purchasing. Where applicable, product-specific information such as dimensions, materials, included components or compatibility considerations will be provided there.

Not necessarily. We do not assume universal vehicle compatibility unless it is specifically stated for the particular product. Please review the relevant product information before ordering.

There can be minor visual differences depending on lighting, screen settings and the device used to view product images.

Email us at support@clutchys.shop or visit our Contact Us page.

We aim to respond to email enquiries within 24 hours.

CLUTCHYS
76 Berry St
North Sydney NSW 2060
Australia